Refund & Cancellation Policy

At Dignizant Technologies LLP, we believe in clarity and fairness in all client relationships. As a custom software service company, every project is scoped, costed, and delivered based on mutual agreements and documented milestones.

1. Custom Project Services

• Since all our services are tailor-made, refunds are not applicable once the project is initiated and resources are allocated.
• Any exceptions or partial refunds (if any) are handled on a case-by-case basis with written agreement from both parties.
• In cases of project cancellation, the client is responsible for payment proportional to the work delivered up to the cancellation point.

2. Product or SaaS Offerings (If Launched Later)

• For any software products, plugins, or SaaS platforms launched in the future, we will clearly mention the refund window and process on respective product pages.
• Refund requests (if allowed) must be initiated within 7 days of purchase and will be processed within 7–10 working days after verification.

3. Payment Disputes

• In case of any billing concerns, clients are requested to contact us within 3 business days of receiving the invoice or charge.
• We aim to resolve disputes swiftly and professionally.

Support:
For refund queries, email: info@dignizant.com